CRM
Business Analyst

About us

United Consult is not just about bringing over 20 years of experience and outstanding knowledge of 300 senior consultants. What really matters for us is to make a hit with our partner's IT projects by applying missing key competencies, experienced specialists and extra resources to their team. We all provide outstanding help in achieving greatness including Design, Architecture, Implementation, and Test of various products and solutions. Over the years we have been focusing on Telecommunication, Financial, Healthcare IT and Energy industries to equip these businesses with Software Development and Operation, Business Intelligence, DWH, Project Management, Business Analysis, and Testing.

Our Company’s Salesforce team believes that there are success-oriented companies in the heart of Europe who are engaged in modern solutions and they would like to build a connection with their customers, run their CRM system and service satisfied customers in the most efficient way.

Thanks to our partnership with Salesforce, the world’s number one CRM solution is available in our country even for smaller businesses.

Responsibilities

  • Drive identification of requirements across business units and identify substandard systems processes through evaluation of real-time data
  • Serve as thought leader for technical business processes, developing forward-thinking systems prototypes that promote increased efficiency and productivity on multiple levels
  • Create and implement precise management plans for every project, with attention to transparent communication at all levels
  • Perform, evaluate, and communicate thorough quality assurance at every stage of systems development
  • Determine and develop user requirements for systems in production, to ensure maximum usability
  • Partner with other stakeholder teams across business units (i.e., sales, finance, security, compliance) to develop necessary analysis and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams
  • Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties
  • Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
  • Conduct daily systems analytics to maximize effectiveness and troubleshoot problems
  • Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations
  • Participate in Salesforce implementation, development projects

Technologies / Skills

  • Bachelor’s or Master’s degree in IT or Computer Science
  • 5+ years of proven experience in an analytics and systems development capacity
  • High proficiency with SQL language and database management
  • Proven analytical abilities
  • Practical experience generating process documentation and reports
  • Experience with CRM systems
  • Excellent communicator with the ability to translate data into actionable insights

Why join us

  • Work in a small team with enthusiastic, motivated, experienced colleagues and cutting edge technologies
  • Participate in relevant training and certification to acquire and maintain the knowledge to be effective
  • Opportunities for professional growth on developer field or promotion to Salesforce Consultant role
  • Our mission and core values match your own and motivate you
  • Great company environment that is serious about having fun in almost everything we do, including frequent team events and more
  • Informal, entrepreneurial and flexible atmosphere where thinking out-of-the-box is highly encouraged

What can you expect?

  • Upon receipt of your resume, we will open a tiny bottle of kiddy champagne. :)
  • Andi, Ati, or István will contact you on the next business day.
  • What follows is an “HR round” where we introduce ourselves to each other; dress casually.
  • If the interview is successful and we have a position that interests you, we will proceed in that direction. If there is no immediate opportunity for you, we will also let you know.
  • The next round will be a technical interview with experts from the project and other related areas.
  • If the technical interview goes well, and you like the project and the client, we will agree on the framework.
  • As soon as we have agreed, we will pop our big bottle of champagne!

Interested in details

Who are we looking for?

Join our team

We would love to see your CV for not announced positions

Send CV