CRM
Salesforce Admin

About us

United Consult is not just about bringing over 20 years of experience and outstanding knowledge of 300 senior consultants. What really matters for us is to make a hit with our partner's IT projects by applying missing key competencies, experienced specialists and extra resources to their team. We all provide outstanding help in achieving greatness including Design, Architecture, Implementation, and Test of various products and solutions. Over the years we have been focusing on Telecommunication, Financial, Healthcare IT and Energy industries to equip these businesses with Software Development and Operation, Business Intelligence, DWH, Project Management, Business Analysis, and Testing.

Our Company’s Salesforce team believes that there are success-oriented companies in the heart of Europe who are engaged in modern solutions and they would like to build a connection with their customers, run their CRM system and service satisfied customers in the most efficient way.

Thanks to our partnership with Salesforce, the world’s number one CRM solution is available in our country even for smaller businesses.

The client / the project

The Salesforce.com System Administrator is responsible for all levels of Salesforce administration, including configuration, customization, user training and supporting all partner users. In addition, the Salesforce.com System Administrator will be assigned special projects related to sales operations. This role will be also supporting migration projects later on. We continuously train our experts to source our customers with the best quality experts during the implementation of the system and business processes.

Responsibilities

  • Day to day administration of Salesforce
  • Perform data loading and merging / processing of duplicate records The responsibilities of CRM Administrator are broken up into two sections: Administration and User Training.
  • Developing and maintaining datas of contacts, leads, campaigns, opportunities, quotes, dashboards and reports and any other customization.
  • Maintain user roles and profiles
  • Create and maintain flows, workflows, approval processes, and validation rules
  • Assist in analyzing current sales processes and suggest improvements
  • Identify Salesforce usage problems and craft technical /communication plans to remedy
  • Continuously improve user’s Salesforce experience; focusing on speed, efficiency and shortening the sales cycle
  • Troubleshoot escalated issues and tickets with Salesforce.com
  • Train new and existing end users on the Salesforce CRM
  • Present and inform on any new Salesforce functionality that lowers the sales cycle and improves efficiency of end users

Technologies / Skills

  • 2+ years of Salesforce related work or project experience
  • Strong Salesforce process builder and Lightning flow knowledge
  • Experience in MS Excel
  • Good listener and strong collaborator with internal and external partners
  • Flexible and adaptable to evolve with the changing needs of the business
  • Experience in change management and understanding the importance of ensuring user adoption
  • Good writing, presentation, communication and organization skills
  • Strong analytic thinking, problem solving skills & attention to details
  • Advanced English language skills
  • Good to have skills:
  • Experience related migration projects
  • Good knowledge Relational Databases and SQL
  • Ability to code and script is a plus
  • Salesforce data sharing and visibility

Why join us

  • Work in a small team with enthusiastic, motivated, experienced colleagues and cutting edge technologies
  • Participate in relevant training and certification to acquire and maintain the knowledge to be effective
  • Opportunities for professional growth on developer field or promotion to Salesforce Consultant role
  • Our mission and core values match your own and motivate you
  • Great company environment that is serious about having fun in almost everything we do, including frequent team events and more
  • Informal, entrepreneurial and flexible atmosphere where thinking out-of-the-box is highly encouraged

What can you expect?

  • Upon receipt of your resume, we will open a tiny bottle of kiddy champagne. :)
  • Andi, Ati, or István will contact you on the next business day.
  • What follows is an “HR round” where we introduce ourselves to each other; dress casually.
  • If the interview is successful and we have a position that interests you, we will proceed in that direction. If there is no immediate opportunity for you, we will also let you know.
  • The next round will be a technical interview with experts from the project and other related areas.
  • If the technical interview goes well, and you like the project and the client, we will agree on the framework.
  • As soon as we have agreed, we will pop our big bottle of champagne!

Interested in details

Who are we looking for?

Join our team

We would love to see your CV for not announced positions

Send CV