United Consult · Zoho CRM

Zoho CRM implementation

Zoho CRM keeps your leads, customers, and ongoing deals in one place, giving you full visibility into your sales pipeline. United Consult implements it tailored to your specific sales process, migrates your existing data, and trains your team. For standard requirements, it can be up and running in just a few weeks.

Ready to use in a few weeks
Customizable without coding
Integrates with invoicing software and ERP systems
Hungarian training and support
In short

What is a CRM, and what can Zoho CRM do?

CRM (Customer Relationship Management) is a system that houses all information and tasks related to your customers: who inquired, what we offered them, and when they need a follow-up call. Zoho CRM goes further by automating repetitive tasks and providing real-time reports for management. It serves as the hub of the Zoho ecosystem, where data from marketing and field operations also flows in.

It is a good choice if
your customer data is scattered across Excel, emails, and multiple systems
you can't see the status of individual proposals or how much revenue is expected
salespeople work differently, and important steps are missed
if a colleague goes on vacation, no one knows where things stand with the client
You should think twice if
you are a large enterprise operating in many countries with deeply customized processes (in this case, it's worth looking at Salesforce as well, which we can also help with)
you don't have an established sales process and aren't planning to create one yet
Who is it for?

Who should implement Zoho CRM?

If your customer data is scattered across multiple places and it’s difficult to track the status of individual quotes.

CEO, owner
Sales manager
Sales representatives
Customer support
Features

What can Zoho CRM do?

Leads and customers

Leads are automatically captured from your website, campaigns, email, and social media
Scoring: the system prioritizes the most promising leads (lead scoring)
Automatic assignment to the right salesperson based on territory, industry, or workload
Every email, call, task, and proposal for a client on a single page

Sales pipeline

Board view: deals move from column to column according to your specific sales stages
Typical steps: qualification, needs assessment, proposal, negotiation, closing
Revenue forecasting for the coming months
Mandatory reason required for lost deals to help you learn from them

Automation and unified workflows

Automated notifications, tasks, and status updates
Blueprint: the system prevents deals from moving forward if mandatory data or documents are missing
Standardized workflows for everyone, helping new sales reps get up to speed faster

Communication in one place

Sync with Gmail, Office 365, and other email providers
Phone integration with 100+ cloud PBX providers: customer profiles pop up during calls
Facebook, LinkedIn, X, and WhatsApp messages in your CRM

Reports and artificial intelligence

Executive dashboards with real-time data
Zia, Zoho's AI assistant, estimates the probability of closing a deal and alerts you if a customer is at risk of churning
Suggestions for the best time to reach out

Customization and integration

Custom fields and modules without programming
Integration with ERP, invoicing software, and webshops (e.g., SAP, Microsoft Dynamics)
Why is this important for company management?

Why is Zoho CRM important for company management?

No proposal will ever slip through the cracks, so you'll close more deals. You can see the status of your sales at any time and know exactly how much revenue to expect.

Comparison

Zoho CRM, Marketing Automation, or FSM: what is each for?

Zoho CRM
Zoho Marketing Automation
Zoho Field Service Management
Main goal
More closed deals
More customers from leads
More completed on-site jobs
Who uses it?
Sales, customer service, management
Marketing
Dispatcher, technicians
What does it replace?
Excel spreadsheets, scattered emails
Basic newsletter tool
Paper work orders, phone-based scheduling
Key metric
Pipeline, forecast, win rate
Conversion, campaign ROI
Jobs/day, site visits → invoice
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Start here

Start here

Entry-level step

CRM Quick Start

A brief needs assessment, at the end of which you will know exactly what we are implementing, how long it will take, and how much it will cost. No obligation.

What you get
Process map: how you sell today
Pipeline stages and mandatory field design
Implementation roadmap and fixed-price quote
Typical scenarios

In what situations does Zoho CRM help?

Trading company with 6 sales reps
Challenge

Quotes are scattered across emails and Excel files, and the manager has to manually compile the forecast every Monday.

What we do

Zoho CRM with sales process, quote management, and weekly forecasting dashboard.

Result

Monday reports are generated without manual work, and it's clear where deals are getting stuck.

B2B service company
Challenge

Sales reps handle deals differently, and contracts are sometimes sent out without a quote.

What we do

Blueprint with mandatory steps and documentation.

Result

Standardized processes and faster onboarding for new team members.

Case studies

Success Stories: Zoho CRM

See how we’ve helped our clients achieve their goals!

United Consult's innovative approach and technical expertise has significantly improved our data transmission and communication capabilities. The new messaging platform is not only highly configurable and user-friendly, but also complies with aviation standards and border control regulations. The project simplified our operations, increased efficiency and set a new standard for secure, real-time communications in the aviation industry.

Tamás László

Senior Data Manager of Data and AI

-

Wizz Air Hungary

Our collaboration with United Consult has brought extremely positive experiences. We are currently working together to expand the Salesforce system to the public to support sales of as many of our products as possible. The project has already started and we expect professional support from UC in the future.

Tóth András István

Solution Sales Director

-

E.ON Hungary

CRM
Marketing Automation
Manufacturing and trade

Unified customer management for a manufacturing and trading company instead of Excel spreadsheets

A domestic manufacturing and trading company was managing its B2B and B2C data across multiple Excel spreadsheets. By implementing and integrating Zoho CRM and Zoho Marketing Automation, we unified their sales data and processes, and created automated, interest-based email campaigns for their B2C subscribers.

Why choose us?

Why implement Zoho with us?

United Consult has been helping companies with IT since 2000, and today we have 350 experts. In addition to Zoho, we also implement Salesforce and other business systems, so we don't just look at a single program, but also at how it fits into your company.

01
We don't swear by a single product

We implement both Zoho and Salesforce. We recommend what truly makes sense for your business.

02
Work with the same team throughout

The same experts who assess your needs will set up the system and provide ongoing support afterward.

03
Quick to get started

You can get started with one module in just a few weeks, and we’ll activate the rest whenever you need them.

04
25 years of experience

We have been working with companies since 2000, and we have been collaborating with most of our clients for over 10 years.

05
Local support, in Hungarian

Training and support are provided in Hungarian by our Budapest-based team.

06
Your data is secure

We are ISO 27001 certified, and Zoho stores your data within the EU.

Who do you work with?

HG
Gergely Hamar
CEO, UC CRM Solutions Zrt.
hamar.gergely@united-consult.hu
DL
László Dorogi
Head of Delivery
dorogi.laszlo@united-consult.hu
The journey from spreadsheets to a live Zoho system

How does the Zoho implementation process work?

You don't have to wait months to start using the system. We move step-by-step, and you can test what we've set up as we go.

Start: Excel, paper, emails
1
We get to know your company

We discuss how you currently work, where the bottlenecks are, and what you want to achieve.

What you get
Aligning on goals
Your part:Tell us how you operate
2
We design the system

We decide what data Zoho should handle and what steps it should include.

What you get
A plan tailored to your processes
Your part:Approve the plan
3
We configure

We configure the settings and automations, and connect them with your other software.

What you get
Zoho ready for testing
All you do is:Try it out and tell us what's missing
4
We train your team

In plain language, we show your colleagues how to use it based on your own processes.

What you get
Confident team members
All you do is:Your colleagues attend the training
5
We migrate your data

We migrate your client data from old spreadsheets and programs, cleaning it up and removing duplicates.

What you get
All data in its place
All you do is:Hand over your old spreadsheets
Goal
You're live!

For simpler requirements, this takes a few weeks.

We stay with you even after launch

We'll help if you get stuck, further develop the system, and when the time is right, we'll integrate the next module as well.

Related modules

Even more value when combined with these

Zoho Marketing Automation

If your newsletters aren't driving enough sales, Zoho Marketing Automation helps ensure everyone receives content they're interested in, exactly when they're most likely to buy.

Zoho Field Service Management

If you manage field service operations, Zoho FSM lets you organize work orders, technician schedules, and parts all in one place. Technicians can see everything they need right on their phones.

Free 30-minute consultation

Where is your sales process stalling? We’ll show you in 30 minutes.

You will be speaking with a Zoho expert, not a salesperson. By the end, you will know which module to start with and what to expect.

We will identify where your current bottlenecks are
We will tell you which module to start with and roughly how long it will take to get up and running
FAQ

FAQ

What is Zoho CRM?

Zoho CRM is a cloud-based customer relationship management system that manages leads, customers, and deals in one place, automates repetitive sales tasks, and provides real-time reporting. United Consult implements it for SMEs in Hungary.

How long does it take to implement Zoho CRM?

For standard requirements, it can be up and running in a few weeks. We implement it in stages, so you can start tracking your sales process within the first few weeks.

How much does Zoho CRM cost?

The cost consists of the Zoho license fee (based on the number of users and the chosen plan) and the implementation fee, which depends on the level of customization required. We will provide a precise quote after assessing your needs.

Can you import customer data from Excel?

Yes, data migration is part of the implementation process: we clean and standardize the data and filter out any duplicates.

Zoho CRM or Salesforce: which one do I need?

United Consult implements both. For SMEs looking for a quick and cost-effective start, Zoho CRM is usually ideal; for complex, enterprise-level needs, Salesforce is the better choice. During our consultation, we will help you determine which one is right for you.

Can Zoho CRM be integrated with our invoicing software?

Yes, a two-way, real-time connection can be built with ERP systems, invoicing software, or webshops.

Last updated: October 2026