United Consult · Zoho Marketing Automation

Zoho Marketing Automation implementation

Zoho Marketing Automation is a marketing automation system: you can send targeted emails, SMS, and campaigns from one place, and guide leads to purchase with automated message sequences. United Consult sets up your target audiences, automated customer journeys, and the connection to your CRM, so marketing and sales see the same data.

Two-way integration with CRM
Built-in GDPR compliance
Visual customer journey builder
Campaign report with revenue
In short

What is marketing automation?

Marketing automation means the system sends the right message to the right person at the right time, without manual effort. For example, someone who signs up receives a welcome email series; someone who viewed your pricing but didn't purchase receives a reminder a few days later. This way, more leads become customers, and your team doesn't have to send everything manually.

It is a good choice if
you send the same newsletter to everyone
you have many leads, but few of them turn into customers
marketing and sales cannot see each other's data
you don't know which campaign generated actual revenue
You should think twice if
you only send a few emails a month to a small list, and that's enough for you
you don't have an organized customer database yet (in this case, it's better to start with Zoho CRM)
Who is it for?

Who should implement Zoho Marketing Automation?

If you send newsletters but see low conversion rates, or if you have more leads than you can manage individually.

Marketing manager, marketer
CEO, owner
Sales manager
E-commerce operator
Features

What can Zoho Marketing Automation do?

Multi-channel campaigns

Email, SMS, website pop-ups, and social media from a single interface
Aligning Facebook and LinkedIn ads

Target audiences (segmentation)

Groups based on age, location, past purchases, or website behavior
Groups update automatically as customer behavior changes

Automated customer journeys

Visual editor (Journey Builder) for branching workflows
Welcome series for new subscribers
Nurturing leads with useful content and case studies
Re-engaging inactive customers, for example with a discount

CRM integration

Sales reps can see which emails and materials the customer has read
Customers who have made a purchase are automatically removed from promotional campaigns
Find out which ad or newsletter generated actual revenue

GDPR built-in

Retrievable record of consents
Double opt-in subscription
Anyone who unsubscribes is automatically blocked from marketing messages across the entire system

Website analytics and landing pages

See where visitors go on your website and where they drop off
No-code landing page builder with forms
A/B testing: the system automatically keeps the better-performing version live
Why is this important for company management?

Why is Zoho Marketing Automation important for company management?

Targeted emails and automated sequences turn more leads into customers, and existing clients return more often. You can also see exactly which campaign generated the revenue.

Comparison

Zoho CRM, Marketing Automation, or FSM: what is each for?

Zoho CRM
Zoho Marketing Automation
Zoho Field Service Management
Main goal
More closed deals
More customers from leads
More completed on-site jobs
Who uses it?
Sales, customer service, management
Marketing
Dispatcher, technicians
What does it replace?
Excel spreadsheets, scattered emails
Basic newsletter tool
Paper work orders, phone-based scheduling
Key metric
Pipeline, forecast, win rate
Conversion, campaign ROI
Jobs/day, site visits → invoice
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Start here

Start here

Entry-level step

Campaign and customer journey plan

A brief needs assessment, at the end of which you will know exactly what we are implementing, how long it will take, and how much it will cost. No obligation.

What you get
Segment map from your existing lists
Plan for 2-3 initial automated customer journeys
CRM integration and GDPR settings plan
Typical scenarios

In what situations does Zoho Marketing Automation help?

Manufacturing and trading company
Challenge

B2C subscribers are all on one big list, and everyone receives the same email.

What we do

Zoho Marketing Automation integrated with Zoho CRM, featuring automated, interest-based campaigns.

Result

More effective campaigns and faster response times to leads.

Webshop
Challenge

Many people abandon their carts, and there is no process in place to bring them back.

What we do

Behavior-triggered customer journeys and re-engagement email sequences.

Result

More repeat customers.

Case studies

Success Stories: Zoho Marketing Automation

See how we’ve helped our clients achieve their goals!

Our collaboration with United Consult has brought extremely positive experiences. We are currently working together to expand the Salesforce system to the public to support sales of as many of our products as possible. The project has already started and we expect professional support from UC in the future.

Tóth András István

Solution Sales Director

-

E.ON Hungary

United Consult's innovative approach and technical expertise has significantly improved our data transmission and communication capabilities. The new messaging platform is not only highly configurable and user-friendly, but also complies with aviation standards and border control regulations. The project simplified our operations, increased efficiency and set a new standard for secure, real-time communications in the aviation industry.

Tamás László

Senior Data Manager of Data and AI

-

Wizz Air Hungary

CRM
Marketing Automation
Manufacturing and trade

Unified customer management for a manufacturing and trading company instead of Excel spreadsheets

A domestic manufacturing and trading company was managing its B2B and B2C data across multiple Excel spreadsheets. By implementing and integrating Zoho CRM and Zoho Marketing Automation, we unified their sales data and processes, and created automated, interest-based email campaigns for their B2C subscribers.

Why choose us?

Why implement Zoho with us?

United Consult has been helping companies with IT since 2000, and today we have 350 experts. In addition to Zoho, we also implement Salesforce and other business systems, so we don't just look at a single program, but also at how it fits into your company.

01
We don't swear by a single product

We implement both Zoho and Salesforce. We recommend what truly makes sense for your business.

02
Work with the same team throughout

The same experts who assess your needs will set up the system and provide ongoing support afterward.

03
Quick to get started

You can get started with one module in just a few weeks, and we’ll activate the rest whenever you need them.

04
25 years of experience

We have been working with companies since 2000, and we have been collaborating with most of our clients for over 10 years.

05
Local support, in Hungarian

Training and support are provided in Hungarian by our Budapest-based team.

06
Your data is secure

We are ISO 27001 certified, and Zoho stores your data within the EU.

Who do you work with?

HG
Gergely Hamar
CEO, UC CRM Solutions Zrt.
hamar.gergely@united-consult.hu
DL
László Dorogi
Head of Delivery
dorogi.laszlo@united-consult.hu
The journey from spreadsheets to a live Zoho system

How does the Zoho implementation process work?

You don't have to wait months to start using the system. We move step-by-step, and you can test what we've set up as we go.

Start: Excel, paper, emails
1
We get to know your company

We discuss how you currently work, where the bottlenecks are, and what you want to achieve.

What you get
Aligning on goals
Your part:Tell us how you operate
2
We design the system

We decide what data Zoho should handle and what steps it should include.

What you get
A plan tailored to your processes
Your part:Approve the plan
3
We configure

We configure the settings and automations, and connect them with your other software.

What you get
Zoho ready for testing
All you do is:Try it out and tell us what's missing
4
We train your team

In plain language, we show your colleagues how to use it based on your own processes.

What you get
Confident team members
All you do is:Your colleagues attend the training
5
We migrate your data

We migrate your client data from old spreadsheets and programs, cleaning it up and removing duplicates.

What you get
All data in its place
All you do is:Hand over your old spreadsheets
Goal
You're live!

For simpler requirements, this takes a few weeks.

We stay with you even after launch

We'll help if you get stuck, further develop the system, and when the time is right, we'll integrate the next module as well.

Related modules

Even more value when combined with these

Zoho CRM

If your customer data is scattered across Excel, emails, and notes, Zoho CRM brings order: see who inquired, what you offered them, and where the deal stands, all in one place.

Zoho Field Service Management

If you manage field service operations, Zoho FSM lets you organize work orders, technician schedules, and parts all in one place. Technicians can see everything they need right on their phones.

Free 30-minute consultation

Are you still using paper work orders? We’ll show you how to move forward in 30 minutes.

You will be speaking with a Zoho expert, not a salesperson. By the end, you will know which module to start with and what to expect.

We will identify where your current bottlenecks are
We will tell you which module to start with and roughly how long it will take to get up and running
FAQ

FAQ

What is Zoho Marketing Automation?

Zoho Marketing Automation is a cloud-based marketing automation system that manages email, SMS, and social media campaigns from a single platform, builds automated customer journeys, and syncs bidirectionally with Zoho CRM. United Consult implements it for SMEs.

How is this different from a simple newsletter tool?

Zoho Marketing Automation sends messages automatically based on behavior, scores your leads, and integrates with your CRM, so you can see exactly which campaigns are driving revenue.

How much does Zoho Marketing Automation cost?

License fees depend on the number of contacts and the chosen plan, while implementation costs are based on the number of campaigns and automations. We provide a precise quote after assessing your needs.

Is Zoho Marketing Automation GDPR-compliant?

Yes: it includes built-in consent management, double opt-in subscription, and a centralized unsubscribe list that applies across the entire system.

Do I need Zoho CRM as well?

It works as a standalone tool, but it truly shines when integrated with your CRM: marketing and sales teams see the exact same customer history.

Last updated: October 2026