GDPR — EU Data Protection Law

Practical guide to implementing the GDPR

As of May 25, 2018, the General Data Protection Regulation of the European Union comes into force as a major milestone in data protection laws. The GDPR expands the data protection rights of EU citizens and the obligations of all organisations that use EU personal data to sell their products and services. Worthy of the world's leading CRM system, Salesforce was among the first to prepare the system in compliance with regulations, so our customers can be sure that they are using a system that meets the regulations. This is very necessary, since otherwise the amount of the fine can reach 20 million euros, or 4% of annual revenue.

In the following webinar (December 19 from 4pm), you will learn how to successfully complete this daunting project for many and how to forge a customer relationship advantage for most of them. We also show practical examples of how to survive the period until May.

The relationship between Salesforce and GDPR

Supporting trust and the success of its partners is paramount in Salesforce's values, and privacy is an increasingly important element of this. It is no wonder that Salesforce is not only one of the top 10 software companies to follow the security guidelines set by European authorities, but also one of the first to be certified to meet the requirements of the EU-US Privacy Shield.

At the forefront of CRM companies, Salesforce is also pleased to welcome GDPR as an important step forward in simplifying and unifying European data protection. For the ease of using Salesforce services in conjunction with GDPR, the company has made its developments with European lawmakers, the EU's data protection authorities.

A range of highly secured data protection programs have been developed for customers to comply with Salesforce in compliance with any element of the regulation to the highest standards. These services have achieved numerous data security certifications: (ISO) 27001 and 27018 standard, AICPA and SOC, TÜV Rheinland Certified Cloud Service, UK Cyber Essentials Scheme, TRUSTe Certified seal...

What can we do?

Compliance with GDPR requires teamwork, and while Salesforce settings allow it, they alone cannot ensure that everything goes smoothly, so we outline the steps that can guarantee any organization that everything is in order.

First of all, it is necessary for the management to understand that it is worth investing in preparing for the GDPR, and this also requires a dedicated team whose members have sufficient insight into the different parts of the organization. This team must determine the locations in which the organization stores personal information. When it has already been understood how the organization's data management processes currently work, it is necessary to determine the appropriate measures together with the control points.

Compliance with the GDPR is therefore no small task, it tests the adaptability of every company, Salesforce tries to facilitate and make the processes of change more efficient by adapting to individual needs.

Register now for the Salesforce GDPR webinar at this link.